Privacy Policy

1. Who we are

Love Melody is a digital product with guided melodies and bonus materials, operated from Brazil. For questions about personal data, contact contato@centersmart.net.

This policy explains how personal data may be handled on our sales page, during checkout, and when accessing the digital product.

2. Information we collect

Information you provide: Your name, email, purchase and support details, and information you choose to send us.

Purchase and access information: Order ID, payment status, transaction date, and records needed to give you access. Card details are processed by Hotmart, our checkout and payment platform, and are not stored by us.

Technical data: IP address, browser, device, pages visited, and usage records, depending on the features used by the website and app.

Cookies and similar technologies: Essential cookies and, if enabled, analytics and advertising tools. These may include the Meta Pixel and the tools used by Hotmart's checkout.

3. How we use information

We use needed information to process orders, provide app and material access, offer support, handle refunds, protect our platform, meet legal duties, and keep business records.

We may use website data to understand site performance and, where legally allowed and enabled, show relevant ads and measure campaigns. Marketing messages must respect your contact preferences.

4. Who we may share information with

We may share information only when needed with the providers we actually use for checkout, payments, hosting, emails, content access, support, analytics, or advertising.

These providers may have their own privacy policies. Our main providers are Hotmart (checkout, payments, and product access), Cloudflare (website hosting), and, if enabled, Meta (advertising measurement). We may also disclose information when required by law or a valid request from authorities.

5. Cookies and advertising

Cookies help the website work and may be used for analytics and marketing if those tools are enabled. You can block or delete cookies in your browser, but some features may not work properly.

Where the law requires consent or a way to opt out of certain tracking, we will provide the required controls. If the law gives you a right to opt out of the sale or sharing of data for targeted advertising, you can make this request by contacting contato@centersmart.net.

6. Storage and security

We keep data for as long as needed to deliver the product, provide support, prevent fraud, and meet tax or legal duties. Actual periods depend on the type of data and on the providers involved.

We take reasonable technical and organizational steps to protect information. No electronic storage or transfer is completely risk-free.

7. Your rights and choices

Depending on where you live and the law that applies, you may ask to see, correct, delete, or transfer your data, learn how it is used, object to some uses, or withdraw consent where allowed.

To exercise these rights, contact contato@centersmart.net. We may ask for reasonable details to confirm your identity before handling certain requests. Rights and exceptions depend on local law, including US state privacy laws.

8. Children and teens

This product is for adults aged 18 or older. We do not knowingly collect personal data from children. If you believe we have received a child's data, please contact us.

9. International data transfers

The website, app, and payment providers may operate in different countries, so your data may be processed outside your country. We will follow the protections required by applicable law based on the actual business setup.

10. Changes and contact

We may update this policy if our services or legal requirements change. The current version and update date will appear on this page.

Questions: contato@centersmart.net.